Recommendations · Customer Validation · Leadership Evidence

What Customers and Leaders Say About Working With Me

Independent recommendations from enterprise customers, senior leaders, technical leaders and colleagues who have seen how I lead, communicate and deliver in practice.

For recruiters and hiring leaders, this page provides third-party evidence of the qualities that are difficult to prove through a CV alone: trust, judgement, ownership, technical credibility, commercial awareness and the ability to move complex work forward.

Enterprise Customers Senior Leaders Technical Leaders Colleagues & Mentees

What the Recommendations Consistently Validate

01

Customer-Side Trust

Enterprise customers describe me as approachable, responsive, professional and able to build trusted relationships across technical and senior business stakeholders.

02

Delivery Under Pressure

Recommendations repeatedly highlight ownership, focus, follow-through and the ability to remove blockers in difficult or high-pressure environments.

03

Commercial and Technical Credibility

Customers and colleagues recognise the combination of technical understanding, commercial awareness and clear executive communication.

04

Leadership That Helps Others Succeed

Senior leaders and colleagues emphasise collaboration, mentoring, process improvement and a consistent willingness to support the wider team.

Trusted by Enterprise Customers

Customer-side recommendations carry particular weight because they show how leadership, communication and delivery were experienced outside my own organisation.

Customer-Side Recommendation

David Rosca

Lead Security Architect – Transformation | Ageas UK

From a complex transformation programme in financial services.

I recently had the pleasure of working with Joe during a complex transformation programme within the Financial Services space. From the outset, he was approachable, responsive, and easy to work with, which made a real difference in what was often a high-pressure environment.

Joe brought a strong level of technical understanding, but what stood out most was his attitude, ability to communicate and determination to get things done. Even when we were dealing with tight timelines and various hurdles, he stayed focused and goal-oriented. He was always willing to step in, help unblock issues, and keep things moving forward.

He was a valued partner throughout the time we worked together, and I'd happily work with him again.

Technical understanding Communication Delivery under pressure Partnership
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Customer-Side Recommendation

Dean Pullen

Head of Technology | esure Group

From a multi-year enterprise customer relationship.

I worked with Joe over several years, with Joe performing the role of account manager for EIS.

During our time working together, Joakim has proven himself to be an exceptional account manager; he has a natural ability to build and maintain trusted relationships with both internal stakeholders and clients. His communication style is clear, professional, and tailored to his audience—whether engaging with technical teams or senior business leaders.

Joakim brings a strong customer-first mindset to everything he does. He takes the time to understand client needs in depth and aligns solutions accordingly, ensuring value is delivered consistently.

I would have no hesitation in recommending Joakim Domeij for any customer facing role. He brings the right balance of technical understanding, commercial awareness, and relationship management skills needed to succeed and add immediate value.

Trusted relationships Executive communication Commercial awareness Customer value
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Leadership and Colleague Recommendations

Senior Leadership

Rory Yates

Exco Member | CXO | Futurist | Advisory | Transformation, Technology & Leadership

Worked together on major EMEA insurance clients at EIS.

Validates SaaS relationship ownership, commercial relationship development, customer focus, ambiguity management and support for the wider team.

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Joakim and I worked together on major EMEA insurance clients. He ran SaaS relationships, developing the services and client model, as well as developing the commercial relationships with the insurance carriers. He's a passionate communicator, who is value and customer focused. Capable of working with ambiguity and building out structure and maturing capabilities. He is also a colleague who will go out of his way to support his colleagues and wider teams in whatever way he can. I would happily work with him again and hope that opportunity arises in the future.

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Customer Success Leadership

Rex Price

Customer Success & Transformation Executive | SaaS, Cloud & Quantum Solutions

Colleagues at EIS.

Validates leadership, ITIL discipline, process improvement, technical depth, executive communication and commitment to customer satisfaction.

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I had the privilege of working alongside Joe during our time as Account Directors at EIS, and I can confidently say he is an exceptional leader and partner.

Joe consistently brought a strong focus on ITIL standards, ensuring that our teams not only met expectations but operated with discipline, structure, and clarity. His commitment to process improvement had a lasting impact—he was always looking for ways to refine workflows, increase efficiency, and elevate the overall quality of our delivery.

What stood out most was Joe's ability to balance deep technical expertise with strong business communication. Whether engaging with engineers or presenting to executive leadership, he adapted seamlessly—always professional, clear, and effective.

He also set a high bar for customer satisfaction. Joe genuinely cared about client outcomes and continually pushed our teams to deliver value, build trust, and strengthen long-term relationships.

Beyond his skill set, Joe was a great collaborator—always willing to support, challenge, and encourage those around him to improve.

Any organization would greatly benefit from Joe's leadership, technical insight, and unwavering commitment to excellence.

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Long-Term Colleague

Stuart Robertson

Account Director, SaaS | EIS

Worked together across Dell Technologies and EIS.

Validates drive, delivery quality, project management, ITIL, people leadership, technical capability, collaboration and mentoring.

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Joe is an exceptional professional who I've had the privilege of working with across both Dell Technologies and EIS. Across these roles, he consistently demonstrated outstanding drive, determination, and a commitment to delivering high-quality outcomes.

Throughout our time working together, Joe built and refined a broad and versatile skill set spanning project management, ITIL practices, people leadership, and a strong range of technical capabilities. His technical strengths—particularly within complex infrastructure and operational environments—were matched by his ability to apply structured, methodical thinking to improve service delivery and team performance.

Joe is also a natural collaborator. He integrates seamlessly into any team and uses his expertise to support, mentor, and elevate colleagues, often while managing a demanding workload of his own. His ability to balance technical depth with people-centric leadership is one of his standout qualities.

I would welcome the opportunity to work with Joe again and highly recommend him for any role requiring a blend of technical capability, leadership, and a proactive, collaborative mindset.

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Additional Professional Recommendations

Technical Leadership

Joshua Schmidlkofer

VP CloudOps | EIS Group

Worked together at EIS.

Validates customer relationship strength, delivery focus, continuous improvement, positivity and practical impact.

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Joe is a force for improvement wherever he goes. His work, attitude, and efforts consistently leveled us up. He is engaging, thoughtful, detail oriented and positive. All of his contributions focused on delivery.

He shows particular brilliance when dealing with customers, and strengthening relationships. 10/10, I would work with him anytime.

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Technical Colleague

Ender Kılıçoğlu

Senior Software Architect | Fullstack Developer | Consultant

Worked closely at EIS on production issue resolution.

Validates ownership, problem-solving, technical curiosity, reliability and consistent support when teams faced roadblocks.

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Joakim and I worked closely at EIS Group, often collaborating on resolving production issues. He consistently demonstrated a strong work ethic and a readiness to take ownership and tackle problems head-on. Beyond his Account Director responsibilities, he showed a keen interest in learning technical details. Joakim was a reliable support when the team faced roadblocks, diligently following up until a resolution was achieved. On top of his professional contributions, he maintained a friendly presence, with his daily "GM" message setting a positive start to our days.

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Project Leadership

Aleksandras Lukasevicius

IT Project Manager | EIS Group Lietuva

Worked together on a complex IT project where Joakim served as Account Director.

Validates professionalism, client relationship management, process improvement, dedication, integrity and balanced leadership.

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I had the pleasure of working with Joakim on a complex IT project where he served as Account Director. Throughout our collaboration, he consistently demonstrated a high level of professionalism, competence, and dedication to delivering work the right way.

In an extremely challenging project environment, Joakim successfully built and maintained strong, professional relationships with the client. His ability to navigate difficult situations, address process gaps, and continuously strive for improvement had a clear positive impact on the project. At the same time, he maintained friendly, respectful communication with the team, which helped create a constructive and collaborative atmosphere.

I truly appreciate the opportunity fate gave me to work together with Joakim. His commitment, integrity, and balanced approach to both client and team relationships make him a highly valuable leader in any organization.

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Mentorship & Collaboration

Graham Edmunds

Support Operations Manager

Worked together as colleague and mentor.

Validates guidance, clarity, process improvement, teamwork, integrity and commitment to helping others succeed.

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Working with Joe has meant I've had the privilege of working alongside an exceptional colleague and mentor, and I'm truly grateful for the impact he's had on my professional journey.

From day one, he has been incredibly generous with his time, knowledge, and guidance. No matter how busy he was, he was always ready to listen, offer thoughtful advice, and help me think through challenges. His mentorship has not only strengthened my skills but also given me the confidence to take on new responsibilities and grow in my role.

As a collaborator, he consistently brings clarity, insight, and a solutions-oriented mindset. Together, we were able to drive meaningful changes within our department—improving processes, strengthening teamwork, and delivering better outcomes.

Any team would be fortunate to have someone with his integrity, expertise, and commitment to helping others succeed.

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Themes Reflected Across the Recommendations

Customer-Side Validation Enterprise Relationships Executive Communication Commercial Awareness Technical Credibility Delivery Under Pressure Strategic Accounts Transformation Leadership Mentorship Process Improvement Operational Excellence

Want to verify the recommendations or discuss the experience behind them?

Every recommendation shown here is publicly tied to its original author on LinkedIn.